Welcome to Ellesmere Port Car Hire. These Terms of Service outline the rules for using our website and vehicle rental services. By engaging with us, you agree to these terms.
Rental Terms
All vehicle rentals in Ellesmere Port are governed by a comprehensive Rental Agreement, which you will receive either at the time of booking confirmation or upon collecting your vehicle. This agreement outlines the terms, conditions, insurance information, charges, and your obligations for that rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Vehicle Rental Requirements
- To hire a vehicle from Car Hire in Ellesmere Port, you must be at least 21 years of age, although some vehicles may have different age restrictions and may incur extra fees for drivers under 25. A valid driving licence, appropriate for the vehicle type, is required and must be held for the duration specified in the Rental Agreement. You will need to present valid identification and proof of your current address, along with payment details and a security deposit. Additional requirements may be outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be made via our website, over the phone, or directly at our Ellesmere Port office. A deposit may be necessary to confirm your booking. The total payment, along with a security deposit, is usually required upon vehicle pickup. All prices are displayed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, with secure processing through established payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Ellesmere Port, it is essential to conduct a detailed inspection and report any pre-existing damage without delay. A vehicle condition report will be prepared and signed to document the state of the vehicle. When returning the vehicle, it should be in the same condition as when it was collected, taking into account reasonable wear and tear. Any new damage will be evaluated and charged appropriately. The vehicle must be returned with the same level of fuel as it was provided. Refueling fees will be applied if the fuel level is lower upon return. Late returns may incur extra charges, so please inform us promptly if you expect to be delayed. Any parking tickets, traffic violations, or other charges that arise during the rental period are your responsibility, along with an administration fee.
Insurance and Responsibility
- All rentals come with basic third-party insurance included. You can find complete coverage details and excess amounts in your Rental Agreement. Additional insurance options may be offered to lower your financial liability. It is wise to review these options thoroughly. You will be liable for any damage or loss up to the insurance excess, unless additional coverage is purchased. Damage resulting from negligence, misuse, or violations of these Terms remains your responsibility, regardless of insurance.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice given. For precise information, consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges, which could affect your overall rental costs.
7. Restricted Activities
Prohibited Vehicle Uses
- Use of the vehicle for any illegal activities is strictly prohibited. This includes racing, off-roading, or other dangerous pursuits. Transporting hazardous materials or sub-letting the vehicle to unauthorized individuals is not allowed. Driving under the influence of alcohol or drugs, or exceeding the vehicle’s capacity, is also forbidden. Additionally, operating the vehicle outside the agreed geographical boundaries without prior approval is not permitted.
Breach of these terms may lead to rental cancellation and extra fees.
8. Liability Limitations
To the fullest extent allowed under English and Welsh law, Car Hire in Ellesmere Port will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, that may arise from your use of our services. Our total liability for any claims will be limited to the amount you paid for your rental in the last 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence, or for fraudulent actions.
9. Local Legal Framework
These Terms are regulated by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the English and Welsh courts.
10. Modifications to Terms
We may update these Terms at any time. Changes take effect as soon as they are posted on our website. Continued use of our services indicates acceptance of the revised Terms.
Ellesmere Port Contact Details
For inquiries regarding these Terms, please reach out to us:
Ellesmere Port Car Hire Services
Riverside Way, Ellesmere Port, CH65 3AA, United Kingdom
Contact Number::
441244960623